Fixes Guide: What to Try When an App Is Not Working
Step by step fixes that work for most apps when it is just you.
These are general troubleshooting tips, not official steps from any one service. For sourced steps, see each service fix page. Last checked Oct 13, 2026.
Start here
Run Check now on the service page. If the check passes and there are no reports, the problem is likely on your side.
Try another device or network to isolate the cause.
Web browsers
Hard refresh with Ctrl Shift R or Cmd Shift R.
Disable extensions or use a private window.
Clear cookies for that site only.
Check your date and time are set automatically.
iPhone and iPad
Force close the app and reopen it.
Toggle Airplane Mode.
Update the app and iOS.
Settings, General, Transfer or Reset, Reset Network Settings as a last resort.
Android
Force stop the app and clear its cache.
Toggle mobile data and WiFi.
Update from Google Play.
Restart the phone in safe mode to test for conflicts.
Network and router
Restart your router and modem, wait 30 seconds.
Change DNS to your provider default or a public resolver.
