Epic Games not working? 3 fixes for App not updating (Android)
General device steps from official Google Play Help docs. They apply to most apps, not Epic Games only. Not affiliated with Epic Games. Last checked Oct 13, 2026.
- Check your Wi-Fi or mobile data connection. A strong connection, ideally Wi-Fi, is best. Source
- Check storage: open Settings, tap Storage. Less than 1 GB free can stop apps from updating. Source
- Check for Android system updates in Settings. Source
First check the official Epic Games status page.
Back to Epic Games status · Epic Games error 500 · Error 500 explained