Claude not working? 3 fixes for App not updating (Android)

General device steps from official Google Play Help docs. They apply to most apps, not Claude only. Not affiliated with Claude. Last checked Oct 13, 2026.

  1. Check your Wi-Fi or mobile data connection. A strong connection, ideally Wi-Fi, is best. Source
  2. Check storage: open Settings, tap Storage. Less than 1 GB free can stop apps from updating. Source
  3. Check for Android system updates in Settings. Source

First check the official Claude status page.

Back to Claude status · Claude error 500 · Error 500 explained

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