Claude not working? 2 fixes for App crashing or frozen (iPhone)

General device steps from official Apple Support docs. They apply to most apps, not Claude only. Not affiliated with Claude. Last checked Oct 13, 2026.

  1. If Claude is frozen, close it: from the Home Screen swipe up from the bottom and pause, find the app, then swipe up on its preview. Reopen it. Source
  2. Update the app: open the App Store, tap your photo at the top, tap App Updates, then Update. Source

First check the official Claude status page.

Back to Claude status · Claude error 500 · Error 500 explained

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