Atlassian (Jira, Confluence) not working? 3 fixes for App not updating (Android)

General device steps from official Google Play Help docs. They apply to most apps, not Atlassian (Jira, Confluence) only. Not affiliated with Atlassian (Jira, Confluence). Last checked Oct 13, 2026.

  1. Check your Wi-Fi or mobile data connection. A strong connection, ideally Wi-Fi, is best. Source
  2. Check storage: open Settings, tap Storage. Less than 1 GB free can stop apps from updating. Source
  3. Check for Android system updates in Settings. Source

First check the official Atlassian (Jira, Confluence) status page.

Back to Atlassian (Jira, Confluence) status · Atlassian (Jira, Confluence) error 500 · Error 500 explained

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